Privacy Policy

Last Updated: January 1, 2026

Nashville Roof Master ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request an estimate
• Call our office or emergency line
• Sign a service contract
• Subscribe to our newsletter
• Leave a review or testimonial

This information may include your name, email address, phone number, mailing address, property address, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to improve our website and understand how visitors interact with our content.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and perform roofing services
• Communicate about your project status
• Process payments and manage contracts
• Send relevant updates about our services (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Material suppliers to fulfill your project order
• Insurance companies when assisting with claims (with your authorization)
• Financing partners when you apply for payment plans (with your consent)
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience. You can configure your browser to refuse cookies, though some website features may not function properly without them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when the most recent changes were made. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: (615) 616-0840
• Email: [email protected]
• Address: Nashville, Tennessee